Order Acceptance Policy
An emailed receipt or any other form of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. PixyCell.com reserves the right to accept or decline an order for any reason.

Pricing
Our prices and item availibility are subject to change at any time, without notice.

Payment Policy
We accept Visa, Mastercard, Discover, American Express and Paypal.

Warranty
All our phones are new and come with a one-year warranty based on the manufacturer's warranty, which includes manufacturer's defects. However, this does not cover abuse done to the phone such as water-damage problems, cosmetic-related problems, and software manipulations. All requests for returns or repairs should be made to returns@pixycell.com along with your order number and order date. Once an authorization number has been assigned, write the RA number on the outside of the package and mail it along with your sales invoice to
PixyCell.com
13855 Bentley Place
Cerritos CA 90703

Return and Repair Policy
If you change your mind and have not opened the package, you are responsible for sending it within 7 days of the original purchase date. A refund minus a 15% restocking fee per item will be returned if you haven't broken the seal on the box and have not tampered, damaged or written on the box. If within the first five "5" days of delivery and within 30 minutes of use the phone fails to operate properly, we will exchange it at no cost to you. Products warranted by the manufacturer that are returned will be repaired and/or exchanged as per the manufacture's warranty. Please allow 30-60 days for the repair of your phone. For repair requests made over a week after the delivery date, you are responsible for sending the item(s) back to PixyCell for repair. All requests for returns or repairs should be made to returns@pixycell.com along with your order number and order date. Once an authorization number has been assigned, write the RA number on the outside of the package and mail it to the address below along with your sales invoice.
PixyCell.com
13855 Bentley Place
Cerritos CA 90703

Privacy Policy
We will not sell, rent or trade your personal information. The information collected is used solely for billing, shipping, warranty and tracking purposes.