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All our phones are new and come with a one-year warranty based on the manufacturer's warranty, which includes manufacturer's defects. However, this does not cover abuse done to the phone such as water-damage problems, cosmetic-related problems, and software manipulations.
All requests for returns or repairs should be made to returns@pixycell.com along with your order number and order date.
Once an authorization number has been assigned, write the RA number on the outside of the package and mail it along with your sales invoice to
PixyCell.com
13855 Bentley Place
Cerritos CA 90703
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Alltel Phones
