Q. What features are lost by using an unlocked phone as opposed to a carrier phone? A. Many unlocked phones don't have WAP Browser or Multimedia Messaging Service capability, while these features are already programmed in carrier phones.

Q. What forms of payment do you accept?
A. We accept Visa, Mastercard, Discover, American Express and PayPal.

Q. How much is shipping?
A. There's a flat rate of $9.95 on all orders.

Q.Do you charge tax?
A. There is an 8.25% tax for California residents.

Q. Who do you ship your products with?
A. We ship our phones via FedEx (UPS for California residents and USPS for Alaska and Hawaii residents) and the accessories by USPS.

Q. What carriers are compatible with your GSM Unlocked Phones?
A. All U.S. GSM carriers including, but not limited to, Cingular, Edge, Dobson, T-Mobile and overseas carriers who use GSM and have the same frequency as the phone.

Q. Why did I receive this message saying ""We are experiencing temporary difficulties, please try again later" when I tried the checkout?
A. If you've received this error message, please go to http://www.pixycell.com/cache.php for directions to clear your cache and cookies or call us at (562)404-9807.

Q. Do your phones include a warranty?
A. Yes, all our phones include a one year warranty based on the manufacturer's warranty.

Q. Are all your accessories original?
A. Yes, all our accessories are OEM.

Q. Where are you located?
A. 13855 Bentley Place, Cerritos, CA 90703

Q. What's your number?
A. (562)404-9807 and we're open from Monday to Friday from 8am to 4pm Pacific time.

If you're question isn't listed here, feel free to email us at inquiries@pixycell.com