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If you change your mind and have not opened the package, you are responsible for sending it within 7 days of the original purchase date. A refund minus a 15% restocking fee per item will be returned if you haven't broken the seal on the box and have not tampered, damaged or written on the box.
If within the first five "5" days of delivery and within 30 minutes of use the phone fails to operate properly, we will exchange it at no cost to you. Products warranted by the manufacturer that are returned will be repaired and/or exchanged as per the manufacture's warranty. Please allow 30-60 days for the repair of your phone.
For repair requests made over a week after the delivery date, you are responsible for sending the item(s) back to PixyCell for repair. All requests for returns or repairs should be made to returns@pixycell.com along with your order number and order date. Once an authorization number has been assigned, write the RA number on the outside of the package and mail it to the address below along with your sales invoice.
PixyCell.com
13855 Bentley Place
Cerritos CA 90703.
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